Digital Collectibles Community Manager

Webseite ESL Gaming GmbH

As a Digital Collectibles Community Manager at ESL, you are surrounded by some of the brightest minds in gaming. Our hierarchies are flat, and your ideas and opinions are constantly in demand. Each day will be met with complex and challenging tasks we are going to solve together. Quick decision making allows us to create products & events which shape and define the nature of the esports market. We value team chemistry and teamwork above anything else, creating a friendly and fast paced work environment.

As a Digital Collectibles Community Manager, you will engage and foster our NFT community. You will be the public face of our program and take special care of our most dedicated buyers and sellers. As an experienced Community Manager that is already deeply embedded in the NFT space, you will guide the development and communication of our NFT program.

Your attention to detail ensures our website & social content is best in class and helps drive sales. You are a natural communicator and have an eye for digesting and aggregating customer feedback. With a knack for marketing, you will help devise efficient campaigns together with your colleagues from the Marketing team, and coordinate NFT influencers and key opinion leaders, all with the goal to drive revenues.


The ideal candidate will reside in or near Cologne, Germany. Remote work may be possible for the right candidate, given the candidate is based in or around the CET time zone.

What you’ll do:

  • Liaise with, manage, and grow our community of NFT buyers and sellers across channels
  • Engage with individual fans and ensure community feedback is incorporated
  • Manage and foster relationships with influencers and key opinion leaders
  • Track customer satisfaction, and manage and guide our customer service agents
  • Track current NFT trends and support the development of new NFT drop concepts
  • Manage content pages on all our NFT touch points
  • Liaise with our marketing team to guide the tailoring of content & messaging during our campaigns
  • Coordinate surveys and gather community feedback
  • Together with Marketing run and grow our NFT social media accounts

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